Privacy Policy

Effective Date: April 21, 2020

  • Proceeding with online reservations and purchases involves a great deal of trust on your side. We take this trust very seriously and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices.
  • The terms "we", "us", "our" and "Crew Maldives Holidays" refer to CMH Tourism FCZ LLC, a limited liability company incorporated in Ajman, United Arab Emirates. The term "you" refers to the customer visiting the Website and/or booking a reservation and related services through us on this Website, or through our partner agents. By visiting the www.crewmaldives.com website (the "Website"), you are accepting the practices described herein.

Information collected from you

    • General. We receive and store all non-sensitive information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal or/and e-mail addresses, nationality, employment details and your credit/debit card number/details. We also may request information about your travel preferences, including but not limited to special requests, frequent flyer/hotel/car rental program information and others. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member, purchase reservations or related services, complete your profile, participate in a survey, contest, ask us a question, or initiate other transactions on our site.
    • Passenger Information. When you make reservation/s for someone else through www.crewmaldives.com, we will request personal information and travel preferences about that individual/s. You should obtain the consent of other individuals prior to providing www.crewmaldives.com with their personal information and travel preferences, as any access to view or change their information will be available only through your account.
    • Information from Other Sources. We also may periodically obtain information about you from our business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include but are not limited to: updated delivery and address information, which we use to correct our records and to facilitate proper delivery of travel information and/or personal information, which we use to better understand your potential reservation preferences.
    • Automatic Information. We automatically collect some information about your computer when you visit www.crewmaldives.com. For example, we may collect your IP address, Web browser software and referring Website. We also may collect information about your online activity, such as trips viewed and reservations made. One of our goals in collecting this automatic information is to help customize your user experience.
    • Cookies and Other Web Technologies. When you visit www.crewmaldives.com, we may assign your computer a "cookie" (a small, unique identifier text file). You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie. Please note that if you refuse to accept cookies from www.crewmaldives.com, you may not be able to access many of the reservation tools offered by www.crewmaldives.com.
    • Information Collected by Third-Party Advertising Companies. Third-party advertisers, such as those we use to serve ads on our behalf across the Internet, may use cookies and other technologies for several purposes, including but not limited to: to measure the effectiveness of their ads, to analyze, modify, and personalize advertising content on www.crewmaldives.com and other sites, and to provide ads about goods and services we hope will be of interest to you. We do not have access to or control over cookies or other features they may use, and the information practices of these advertisers are not covered by this Privacy Policy. You may opt not to have this information collected by select third-party advertisers.

Protection of your information

  • Our aim is for you to feel confident about using www.crewmaldives.com to plan and purchase your reservation and/or related services, so we are committed to protecting the information we collect. We have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. Only authorized employees are permitted to access personal information, and they only may do so for permitted business functions.
  • We use Secure Socket Layer (SSL) or higher grade encryption when transmitting your sensitive personal information between your system and our Website, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
  • All payment transactions on our Website are processed through a service which uses Secure Socket Layer (SSL) or higher grade encryption when transmitting your payment details. We do not store sensitive payment information such as your credit/debit card number, cardholder name, and expiry date.
  • Despite these measures, we do not warrant that unauthorized access to your information can never happen and will not be liable for any such unauthorized access unless caused solely by our gross negligence and fault, in which event you will be entitled to compensation up to a maximum of the value of the reservation/s or related services purchased by you.

Usage of your information

  • We use information about you for the following general purposes: to provide you with the products and reservations you request, to provide you with reservation/s and/or related services confirmation and updates, to manage your account, including processing bills and providing travel notifications, to communicate with you in general, to respond to your requests and comments, to measure interest and to improve our products, services, and Website, to notify you about special offers and products or services that may be interesting to you, to customize your experience with www.crewmaldives.com, to reward you as part of any reward and recognition program you may choose to join, to solicit information from you, including surveys, to resolve disputes, collect fees, or troubleshoot problems, to prevent potentially prohibited or illegal activities, to enforce our Terms & Conditions.
  • We do not share sensitive, confidential and personal information such as your credit/debit card number, reservation/s details and name to any third parties, except as explicitly disclosed below.

Sharing of your information

  • www.crewmaldives.com may share your information with the following subjects:
    • Suppliers, such as hotels, or other related services providers, who fulfill your reservation/s or related services. We do not share your email address with these suppliers unless they need it to fulfill the travel reservation or related services you have made on www.crewmaldives.com, and we restrict their use of this information to that purpose. We do not place limitations on our suppliers' use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through www.crewmaldives.com. Please note that these suppliers also may contact you as necessary to obtain additional information about you or to facilitate your reservation/s and/or related services.
    • We may share your information with third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, and fraud prevention. These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.
    • In response to subpoenas, court orders, or other legal process, to establish or exercise our legal rights, to defend against legal claims, or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
    • When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities, to protect and defend the rights, property, or security of www.crewmaldives.com, our customers, or others, and in connection with our Terms & Conditions and other agreements.
    • In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Access to your information

  • You have the right to access and see personal information we keep about you upon payment of a fee. If you are concerned that any of the information we hold on you is incorrect, please contact us.

    • You are entitled to choose not to provide us with any information, although it may be needed to make reservation/s or to take advantage of certain features offered on www.crewmaldives.com.
    • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from www.crewmaldives.com, you will not be able to access portions of our site.

Minors

  • www.crewmaldives.com does not sell or serve with reservation/s or other related services for purchase by minors / children. Should a minor under 18 years of age send personal information to us, we will use that information only to respond directly to that minor to inform him/her that we must mandatory seek for explicit parental permission in writing before receiving his/her personal information.

External Links

  • Any part of the www.crewmaldives.com Website linking you to other websites, those websites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Amendments of the Privacy Policy

  • The Privacy Policy and related Terms & Conditions may be amended or updated occasionally in order to meet the latest updated requirements and standards. Customer/s must be notified about these changes as well as the Payment Gateway Provider. Such modifications will become effective on the day they are published and we encourage Customer/s to regularly review the Privacy Policy for any modifications occurred.

Contact us

  • CMH Tourism FZC LLC
    Flamingo Villas A-0024-217
    Ajman, United Arab Emirates
    Phone: +971 56 624 9856
    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Any rights not expressly granted herein are reserved.
  • Ajman, UAE.
Pictures displayed on our website are for illustration purposes and variations may occur based on resorts availability.
© 2019- CREW MALDIVES HOLIDAYS. ALL RIGHTS RESERVED
created by
Created by atlasia